ACM PlatformACM Platform
Pay-by-Text

Text Messaging Solutions.

Pay-by-text and RCS messages that boost engagement, build trust, and convert.

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Capabilities

Every message, working harder.

  • Your logo and verified sender identity
  • An option for the Digital Agent to call back 24/7 with bill detail and payment options
  • Automated payment plans
  • One-tap deep link to your web payment page
  • Appointment reminders
  • Past-due balance notices
  • Co-pay collection
  • Satisfaction surveys
  • Customer support and service updates
Channel Types
RCS
Rich Communication Services — logo-verified, button-enabled messages
SMS
Plain-text fallback for all devices and carriers
Email
HTML-formatted payment reminders and statements
In-app
Deep-link integration with your patient/customer portal
The Advantage

Branded beats plain. Every time.

01

More professional

Logo-verified messages read as credible, not as spam.

02

Differentiated

Stands out in an inbox flooded with plain SMS.

03

Better experience

Cohesive branding across every touchpoint.

04

Stronger loyalty

Consistent identity reinforces the customer relationship.

Message Samples

Four scenarios, rendered for clarity.

Payment Request
10:42 AM●●●●●
RH
Venus Springs
✓ Verified sender
Hi John — this is Venus Springs letting you know about a past-due balance of $200.14. Reply CALL ME to pay securely by phone, or tap venusSprings.example/pay. Thanks.
CALL ME
Pay Now
Appointment Reminder
8:00 AM●●●●●
RH
Venus Springs
✓ Verified sender
Hi John — this is Venus Springs confirming your appointment on Jan 19. Reply CONFIRMED to confirm, or RESCHEDULE to change. Thanks.
CONFIRMED
RESCHEDULE
Co-Pay Pre-Payment
11:15 AM●●●●●
RH
Venus Springs
✓ Verified sender
Thanks for confirming your visit, John. Your co-pay is $25.00. Reply CALL ME for a secure payment by phone, or tap venusSprings.example/pay. Thanks.
CALL ME
Pay $25
Satisfaction Survey
3:30 PM●●●●●
RH
Venus Springs
✓ Verified sender
Hi John — thanks for using Venus Springs's automated payment line. Rate your experience 1–10, or leave feedback at venusSprings.example/survey. Thanks.
Rate Now
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